EXCHANGE AND REFUND POLICY

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REFUND // EXCHANGE

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FIG+YARROW apothecary wants you to love your purchases and we will do our best to ensure your happiness. Should there be anything in the way of total satisfaction, please refer to the following.



MY ORDER WAS NOT RECEIVED / RECEIVED DAMAGED:

+ Please contact support@figandyarrow.com to report non receipt* or damage and we will send a replacement at no additional cost to you. If the product is damaged in transit we will require documentation so please be prepared to send e-mailed photos of damage.

* Please note that we do not offer replacements for incorrect addresses or shipments shown as "delivered" in tracking update. However, we will do our best to work with you should such points of confusion arise.



THE PRODUCT I RECEIVED IS NOT TO MY LIKING:

+ We understand, sometimes a product may fall short of hopes and expectations. If you are unhappy with your purchase and would like to make an exchange for store credit please contact support@figandyarrow.com within 15 days from the date of purchase. We will offer a store credit for the cost of the item paid, though not the cost of shipping. The product must be returned in a *securely packaged* box or envelope with original packing slip or receipt inside.

WITH YOUR RETURN SHIPMENT: Please include your packing slip and/or note with order #, name and reason for return.

PLEASE NOTE: Exchanges will not be accepted after 15 days from receipt.

Send your return shipments to:

FIG+YARROW apothecary
445 Bryant St Unit 3
Denver, CO, 80204
United States

888-404-7937